Informativa sulla privacy

PRIVACY POLICY

Last updated: July 14, 2026

THE CALM SOCCER PARENT operates this store and website, including all information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). THE CALM SOCCER PARENT is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise transact through the Services, or when you communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read this Privacy Policy and understand what is described regarding the collection, use, and disclosure of your information.

PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term "personal information," we are referring to information that identifies or is reasonably linkable to you or another person. Personal information does not include information collected anonymously or that has been anonymized so that it cannot identify you or be linked to you. We may collect or process the following categories of personal information, including any inferences drawn from that information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details, including your name, address, billing address, phone number, and email address.
  • Financial information, including credit card, debit card, and financial account numbers, card payment information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including the items you view, add to your cart, add to your wishlist, or purchase, and your past transactions.
  • Communications with us, including the information you include in communications with us, for example when you send a message to customer support.
  • Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information, including information about how you interact with the Services, as well as how and when you interact with or navigate the Services.

SOURCES OF PERSONAL INFORMATION

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services, including through your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

HOW WE USE YOUR PERSONAL INFORMATION

Depending on how you interact with us or which Services you use, we may collect your personal information for the following purposes:

  • Providing, personalizing, and improving the Services. We use your personal information to provide you with the Services, including to fulfil our contract with you; process your payments; deliver your digital products; remember your preferences and items you are interested in; send you account notifications; process purchases or other transactions; create, maintain, and manage your account; enable you to post reviews; and create a personalized shopping experience, such as product recommendations related to your purchases. This may include using your personal information to better personalize and improve the Services.
  • Marketing and advertising. We use your personal information for marketing and advertising purposes, such as to send you marketing, advertising, and promotional communications by email or text message, and to show you advertisements for products or services within the Services or on other websites, including based on items you previously purchased or added to your cart and other activity within the Services.
  • Security and fraud prevention. We use your personal information to authenticate your account; provide a secure payment and shopping experience; detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity; and protect public safety and our Services. If you choose to use the Services and register an account, you are responsible for keeping your credentials safe. We recommend that you do not share your username, password, or other access details with anyone.
  • Communicating with you. We use your personal information to provide you with customer support; respond to you; provide effective services; and maintain our business relationship with you.
  • Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from public and governmental authorities; to investigate or participate in testimony, potential or ongoing litigation, or other legal proceedings; and to enforce or investigate potential violations of our terms or policies.

HOW WE DISCLOSE PERSONAL INFORMATION

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and other third parties who perform services on our behalf (for example, IT management, payment processing, data analytics, customer support, cloud storage, and delivery).
  • With business and marketing partners to provide you with services and advertising. For example, we use Shopify to support personalized advertising with third-party services, based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share your information to show you targeted advertising and marketing based on your online activity with different merchants and websites.
  • When you request or authorize us to disclose certain information to third parties, or when you use social media widgets or login integrations.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy; to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce any applicable terms of service or policies; and to protect or defend the Services, our rights, and the rights of our users or others.

RELATIONSHIP WITH SHOPIFY

The Services are powered by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. In order to provide and improve the Services for you, information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. In addition, to help protect, grow, and improve your experience, we use certain advanced Shopify features that incorporate data and information received from you through your interactions with our store, as well as with other merchants and with Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights relating to the use of your personal information for such purposes. For more information about how Shopify uses your personal information and the rights you may have, you can review Shopify's Consumer Privacy Policy. Depending on where you reside, you may be able to exercise certain rights relating to your personal information through Shopify's Privacy Portal.

THIRD-PARTY WEBSITES AND LINKS

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you may be required to accept their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, or for the accuracy, completeness, or reliability of the information contained on them. Information you provide in public or semi-public spaces, including information you share on third-party social platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without restriction on their use by us or by third parties. Our inclusion of such links does not imply any endorsement by us of the content of those platforms or of their owners or operators, except as disclosed in the Services.

CHILDREN'S DATA

The Services are not intended for use by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request its deletion. As of the effective date of this Privacy Policy, we are not aware of any "sharing" or "selling" (as those terms are defined under applicable law) of the personal information of individuals under 16 years of age.

SECURITY AND RETENTION OF YOUR INFORMATION

Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee "absolute security." In addition, information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on a number of factors, such as whether we need the information to maintain your account, to provide you with the Services, comply with legal obligations, resolve disputes, or enforce other agreements and policies.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.

  • Right to access / know. You may have a right to request access to the personal information we hold about you.
  • Right to delete. You may have a right to request that we delete the personal information we hold about you.
  • Right to correct. You may have a right to request that we correct inaccurate personal information we hold about you.
  • Right to portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to opt out of the sale or sharing of personal information or targeted advertising. Depending on where you live, you may have a right to opt out of the "sale" or "sharing" of your personal information or its processing for "targeted advertising," as those terms are defined under applicable privacy laws. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, we will treat this as a request to opt out for the device and browser you use to visit the website. For more information about the Global Privacy Control, you can visit https://globalprivacycontrol.org/.
  • Managing communication preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.

If you reside in the UK or the European Economic Area, and subject to the restrictions and limits imposed by local laws, you may exercise the following rights in addition to those mentioned above:

  • Right to object to processing and to restrict processing: You may have a right to ask us to stop or restrict our processing of personal information for certain purposes.
  • Right to withdraw consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent. If you withdraw your consent, this will not affect the lawfulness of the processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated in the Services or by contacting us using the details provided below. For more information about how Shopify uses your personal information and any rights you may have, including in relation to information processed by Shopify itself, you can visit https://privacy.shopify.com/en.

You will not be discriminated against for exercising any of these rights. We may need to verify your identity before processing your request, as permitted by applicable law. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting a request from an agent, we will ask the agent to provide proof that you have authorized them, and we may ask you to verify your identity directly. We will respond to your request within a reasonable timeframe as required by applicable law.

COMPLAINTS

If you have a complaint about how we process your personal information, please contact us using the details below. Depending on where you reside, you may have the right to appeal our decision by contacting us using the details below, or to lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities online.

INTERNATIONAL TRANSFERS

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

Where we transfer your personal information outside the European Economic Area or the UK, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant competent authority of the UK, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

CHANGES TO THIS PRIVACY POLICY

We will update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, update the "Last updated" date, and provide notice as required by applicable law.

CONTACT

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please email us at support@thecalmsoccerparent.com or contact us at Via Colbuccaro 18 H, 62014 Corridonia (MC), Italy. For the purposes of applicable data protection laws, we are the data controller of your personal information.